Coronavirus information for staff and students

GCU student helpline

If you have any concerns relating to the Coronavirus and your University studies, you can contact our dedicated helpline on +44 141 331 3130 or you can email coronavirushelpline@gcu.ac.uk.

This helpline is now available seven days a week from 9am-5pm.

Latest update

Thursday 26 March 16.30

We hope that everyone is now beginning to settle into the new remote working pattern. It has been a huge transition for us all and will no doubt take more time before we are all completely used to it. The University is monitoring and responding to developments as they happen and will continue to communicate with you as needed.

On Monday we will publish a look ahead to the Student Association's online engagement plan for the week.

Wonderful feedback

It's important in these difficult times that we acknowledge the amazing things that are being delivered by colleagues. We know not everything is working perfectly, but we really wanted to share some feedback received today from a 3rd-year student in Glasgow:

"The department, as a whole, have quite honestly left me speechless at their efficiency and the humongous effort they’ve put into keeping us all engaged, updated and calm...I cannot express to you what this has meant to me in such a scary and unprecedented time.

“On a very practical level, the speed and accuracy of the rescheduling and restructuring of lectures/seminars will stay with me a lifetime. That alone has taught me how to behave and conduct myself in a time of uncertainty and confusion - every single GCU value has been demonstrated by the team, every single day, with resilience and grace. That way of working will come with me into any future roles I undertake from this day forward."

Improving online resources

We will continue to add and update the guidance and resources you need as it becomes available. Today, updated FAQs on Assessments for students and staff, as part of the wider Remote Learning FAQ documents, have been published on the GCU website. The updates provide helpful information to students regarding their assessments, extensions, deadlines, dissertations, assessment feedback and results.

There is also an updated link to the FAQs on Fees and Finance for students and staff. Students and tutors should liaise with their Module Leaders and managers respectively if they have further questions or issues.

Keeping a focus on teaching and learning

The University made very rapid progress to online provision over the past couple of weeks, with the clear intention of supporting you to continue learning. We recognise that individual circumstances may make this more challenging and we're thinking about how we can continue to support staff and students through these challenging times.

Once we are in a position to reopen our campuses, we will all want to get back on our feet as quickly as possible. In the meantime, keeping your learning going, as much as you can, will really help you when that transition happens.

Support with Microsoft Teams

Microsoft Teams is a cloud-based communication and collaboration tool that should now be available to all GCU staff. The platform enables staff to work more cohesively whilst working remotely. To help you get started, join the IT Training and Development Team for a series of half-hour webinars in which they will guide you through the fundamentals of using MS Teams. Find out more.

Helpful links and numbers